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FAQs

Frequently Asked Questions

What is your production time? How long does it take for items to ship?

We hand print everything in our Colorado studio! T-shirts are printed on a made to order basis. Once you place an order, you can expect your items to ship within 3-5 business days. We aim to ship your items as quickly as possibly!

When your item has been prepared for shipment you will receive a shipping confirmation with tracking information. Items ship to addresses in the United States via USPS First Class mail and typically take 2-5 days to arrive at your door after shipment. International orders of 1-2 t-shirts ship via USPS Priority Mail and delivery times vary depending on your location. If you are an international customer and plan on ordering more than 2 t-shirts, please contact us to arrange shipment.

We can only ship to the address you provide during checkout. Please be sure to double check your shipping address when placing an order. We are not responsible for items sent to the wrong address due to customer error.

Read our full shipping policy here.

What is your return policy?

We make it our priority to only deliver the best in quality and design. In the case the item you receive is not what you expected or is the wrong size we will gladly arrange an exchange. If you need to make an exchange or return your item please do so within 10 days. We accept exchanges and returns for the value of merchandise purchased. Read our full return policy here.

If you need to make an exchange or return, please contact us at hello@augustink.com as soon as possible to make arrangements.

Where are you located?

August Ink is located in our home studio in Colorado.

How are your products made?

We hand print all of our products in our studio in Colorado, using the 1000 year old technique of screen printing. Printed designs are heat seat using a conveyor dryer and are safe to wash following the care instructions provided with your item. We use environmentally friendly and socially responsible products. Our pillow covers are hand-sewn in our studio.

What kind of ink do you use?

All products are hand printed with eco-friendly, water-based ink which, after washed, make our prints soft to the touch.

Are August Ink products available for wholesale?

Yes! View more about being a stockist on our wholesale page or contact us at wholesale@augustink.com.

Can you make a custom product for me?

Currently, August Ink is a one-women show…so I'm not able to take custom orders for single t-shirts or other products. If you're looking for items in quantities of 12 or more, I may be able to provide printing services for you. Please contact me for more information. You can also find out more about the design services I offer by visiting my design portfolio: www.andreadanielportfolio.com