We hand print everything in our Colorado studio! Most t-shirts and sweatshirts are printed on a made to order basis. Once you place an order, you can expect your items to ship within 3-5 business days. I aim to ship your items as quickly as possible!
When your item has been prepared for shipment you will receive a shipping confirmation via email with a tracking number. I can only ship to the address you provide during checkout. Please be sure to double check your shipping address when placing an order. August Ink is not responsible for items sent to the wrong address due to customer error.
Items ship to addresses in the United States via USPS First Class mail and typically take 2-5 days to arrive at your door. August Ink offers a flat rate shipping fee for orders $59.99 and under. Orders totaling $60 or more ship for free! (US only)
If you need to upgrade to priority or express shipping you can select those options during checkout.
International orders ship via US Postal Service First class mail. Depending on your location, it could take up to 4 weeks to receive your order, but my experience is that most orders arrive sooner. Shipping upgrades are also available for international orders once you've added an item to your cart. Shipping costs do not cover any tax, import or VAT fees you may incur by purchasing an item from August Ink and shipping to a location outside the US. These fees are the customer's responsibitly and it may be required for you to pay these fees before you are able to receive your order.
Buying something online can be hard sometimes! But I don't want it to be. That's why August Ink offers free exchanges and easy returns! Just be sure to visit the returns page and follow the steps below within 30 days of purchasing.
August Ink accepts returns or exchanges within 30 days of placing your order. Upon receipt of your order please open your package and make sure everything arrived safely. If for some reason the item(s) was damaged or was not what you expected, we will happily accept an exchange or return. The item must have been purchased from www.augustink.com and must be returned in it's original condition and unused. Items marked as Final Sale may not be exchanged or returned.
EXCHANGES: Exchanges are free! Just follow the steps below to print a shipping label and drop off the package at your local US Post Office. Be sure to include a note with the item(s) you're returning or send us an email with the new size you'd like. Once I receive your item(s) I will ship out the new size you requested.
RETURNS: Returns made through our returns page will receive a full refund for the value of the item(s) returned less any shipping fees (the original shipping fee + $4 return shipping fee). Follow the steps below to create a return shipping label and drop off the package at your local US Post Office.
1. Visit the RETURNS PAGE and enter your order number and the order's ship-to postal code. (Your order number can be found on your order confirmation email or the packing slip included with your shipment.)
2. Click the Look Up Order button. The next screen should show your order information.
3. Select the quantity of each item to return and the reason for the return.
4. Click the Submit Request button.
5. Click the Print Return Label button to print your return label.
6. Attach the return label to your package. If you are requesting an exchange be sure to include a note in the package or email us with the new size you'd like. We encourage you to use the same mailer or box you received your order in to return your item(s)...as long as it's in good enough shape to make the trip back.If you have any questions, please feel free to contact me at email@example.com.